Privacy Policy

1. Who We Are

LusterPix is a real estate photography service offering HDR photography, drone imagery, and 3D virtual tours. This policy explains how we collect and handle your information when you use our services or visit our website.

2. Information We Collect

We may collect personal information when you:

• Book a service
• Fill out a form or contact us
• Subscribe to our newsletter or marketing communications
• Make a payment via Stripe

Collected information may include:

• Your full name
• Email address
• Phone number
• Property address
• Booking preferences and notes
• Marketing preferences and consent records
• IP address and browser information (for compliance purposes)
• Payment information (handled securely by Stripe)

3. How We Use Your Information

We use your data to:

• Process bookings and payments
• Communicate with you about your services
• Send you marketing communications (only with your explicit consent)
• Provide photography tips, industry insights, and special offers via newsletter
• Improve our services and website
• Deliver your photography content
• Comply with legal obligations and maintain consent records

We never sell or rent your personal information to third parties.

4. Marketing Communications & Consent

We only send marketing emails to subscribers who have explicitly opted in to receive them. When you subscribe to our newsletter, we collect and store:

• Your consent timestamp and IP address
• Proof of your agreement to our Privacy Policy and Terms of Service
• Your marketing preferences

Your Rights: You can unsubscribe at any time by clicking the unsubscribe link in any email or by contacting us directly. We will process your request within 72 hours.

5. Payment Security

All payments are securely processed through Stripe. LusterPix does not store your credit card details.

6. Cookies & Analytics

We use cookies and analytics tools to:

• Understand visitor behavior
• Improve performance and user experience

You can manage cookie settings via your browser at any time.

7. Data Protection

We use industry-standard security protocols to keep your information safe, including SSL encryption and secure data storage. All subscriber consent records are securely stored and maintained for compliance purposes.

8. Your Rights

You may:

• Request access to your data
• Ask us to update or delete your data (subject to legal exceptions)
• Unsubscribe from marketing communications at any time
• Request a copy of your consent records

To exercise your rights, contact us at sales@lusterpix.com.

9. Changes to This Policy

We may update this policy from time to time. Any changes will be posted on this page with the updated effective date. Existing subscribers will be notified of significant changes via email.

10. Contact

If you have questions or concerns, reach out to us at:
Email: sales@lusterpix.com